Privacy Policy

Introduction

At CarTechIQ, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We only collect name and email address. We do not share this information with any third parties.

Data Security

CarTechIQ is committed to safeguarding your personal information. We use encryption to protect your data both at rest and in motion. We do not have access to your encrypted data, ensuring an added layer of security.

Data Breach Notification

In the unlikely event of a data breach, we will notify affected users within 72 hours to ensure they are informed and can take appropriate actions.

Your Rights under GDPR and CCPA

As a user, you have certain rights under GDPR and CCPA, including:

The right to access your personal information. The right to request rectification of inaccurate or incomplete data. The right to request erasure of your data. To exercise any of these rights, please contact our Data Protection Officer.

Data Sharing

  • Customer data is not shared with 3rd parties for promotional or marketing purposes.
  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

CarTechIQ Messaging Terms and Conditions

  1. The messaging program consists of general conversational messaging to answer questions and provide customer support.
  2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you a confirmation SMS to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact support directly at support@cartechiq.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
  • You can cancel the SMS service at any time by replying STOP to any message.
  • For help, reply HELP or contact our support at 1-469-407-2357.

Contact Us

If you have any privacy-related questions or concerns, please contact our Data Protection Officer. We are dedicated to addressing your inquiries and ensuring your privacy is protected.

Thank you for choosing CarTechIQ, and we appreciate your trust in our commitment to your privacy.